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Microsoft Teams

“PhonEX ONE simplifies the way our organization measures telecom savings. PhonEX ONE is intuitive, quick to implement and a very stable application.”


Ziv Greenberg,

IT Unified Communications Manager,

Teva Pharmaceutical Industries Ltd

Microsoft Teams helps business owners, their employees and federated customers to easily set up a workplace for collaboration. Microsoft’s communications platform for enterprise provides enhanced users reachability using modern media types including instant message, voicemail, audio and video conferencing, application or desktop sharing. Moreover, Cloud PBX and PSTN Calling capabilities enable teams and individuals across the globe to efficiently reach their common goal.


Get Insights on your Microsoft Teams Utilization

PhonEX ONE UC Analytics and Call Accounting solution for Microsoft Teams (and Skype for Business) platform provides enhanced visibility of users’ activity regardless of their media resources or connectivity types. PhonEX ONE enables to seamlessly analyze the data whether its source is Microsoft Teams ,Skype for Business On-Premise or Skype for Business Online and provides valuable knowledge for Peer to Peer, Conferencing, Quality of Experience, Queue and Auto-attendant events in a special set of reports and dashboard widgets.

PhonEX ONE and the Hybrid PSTN access (using Cloud Connector Edition and Direct Routing) facilitate user’s calling capabilities using the existing on-premise infrastructure as well as calls rating for advanced reporting, organization budget control, cost allocation to users, departments or cost centers, fraud detection, bill verification and other.


patrat-gri-listaFlexible deployment: Cloud, On-Premise or Hybrid

patrat-gri-listaWeb portal granular user’s access policies

patrat-gri-listaAuto-attendant, response groups and queues commitment

patrat-gri-listaUser’s perceived call quality

patrat-gri-listaCalls rating for Online and On-Premise users

patrat-gri-listaCharge-back by cost center, location, conference organizers

patrat-gri-listaAgents’ presence and queues status

patrat-gri-listaComplete user’s communications view

patrat-gri-listaComprehensive report builder

patrat-gri-listaFraud detection and alerting

Microsoft Teams - PhonEX ONE – Solution Architecture