Web-based applications enabling the management of the entire life cycle of any type of customer: private or business, prepaid or postpaid. MINDBill includes Customer Care application for your CSRs and Self Care app for the subscribers that wish to view their invoices on-line, make a payment or look at their data package usage.
User-friendly module for the telco retail shops enabling operators such as GSM, TDMA and more to sell products, services and accessories seamlessly. PoS includes enhanced capabilities such as resource and inventory management, sales and cashier management.
Real-time and batch collection and processing of service events such as calls, sms, mms and more that need to be billed. MINDBill’s provisioning capabilities enables real-time on-demand activating or deactivating the relevant components in the network (i.e IN, SIP, Diameter, AAA).
Easily define, configure and deploy new services and apply any rate that is relevant to your marketing campaign. MINDBill supports one-time fees, recurring subscription rates, and charge per usage units such as: voice calls, destination, duration, data consumed, SMS, MMS and much more. Multiple services with diverse rating plans can be bundled into a packages.
Complete solution supporting real-time rating and billing including vouchers, prepaid accounts and shared balance bucket for subscribers’ group. The MINDBill handles accounts balance recharge via vouchers, credit cards and EFT payment methods. Use notifications to communicate with your subscribers via SMS, USSD, e-mail or GUI-IVR.
Flexible interface enabling to easily configure discounts and promotion campaigns to existing or new services. We support multiple promotions’ options such as one-time voucher, recurring benefits, free units or credit promotion, free units bundle and more.
Brand your company invoice layout and define easily the billing rules; bill cycles frequency and dates, shipment methods (email, printing) and manage the payment collection in the same platform.
MINDBill tracks all usage metrics in real time and enables service providers to get insights about their revenues and business. MINDBill analytics tools includes operational reports as well as management reports.
Full support for agents and partner management. The MINDBill includes interconnect and roaming settlements as well as agents (retail resellers).
MINDBill’s powerful, scalable, convergent platform provides customer-care, billing, mediation, provisioning and rating for a wide range of pre and post-pay voice, SMS, MMS, Data and other services in a single bill.
MINDBill’s modular and open architecture allows service providers to comply with their business requirements and use the modules that they need such as Point of Sales, Customer Care, Self-Care and more.
MINDBill’s low TCO comes from the platforms ability to interface with all network elements required for mediation, provisioning, rating, billing and customer care, enabling it to charge and bill for both pre and post-pay subscribers.
MINDBill enables to launch new revenue generating packages of voice, data, video and content on the spot, contributes to immediate increase in the ARPU.
With over 20 years of experience in the Telco billing space, our team includes skilled, highly experienced billing professionals.
MINDBill is available for deployment on premise or in the cloud as a fully managed service.