The Smart City infrastructure investment of high speed internet access to any stakeholder requires a clear plan of the various entities that would be involved in such initiative: Municipality Owned Entities (MOE), private contractors or a BOT. The leap forward to a Smart City requires the capability to manage and charge those who utilize the Smart City infrastructure internet connectivity consisting of local households (residents), municipality units, government departments, schools, healthcare providers, transportation including street lights and more.
From monetization perspective, flexible charging schemes are required in order to bring the Smart City connectivity at a fair price to each stakeholder. For example: introducing various subscription packages that differs in the speed, capacity, price and market segment such as subsidized packages for specific neighborhood or subscribers. The monetization platform is also required to manage multiple types of charging models like split billing, subscription, usage based billing and cost allocation (similar to wholesale reconciliation) with various entities: government agencies, municipality departments and residential households.
Built in customer care module for handling all of the interactions with all users’ types: registration, trouble ticketing, automated debt collection procedures and more.
Customizable order management and a set of interfaces for orchestrating the fulfillment parties, e.g. work force management.
Ability to split billing or fully charge any hierarchy level in the organization chart.
Configurable product offerings interface with flexible rating schemes for Broadband and other add-on services.
Provisioning the Termination Point’s (TP) service activation and deactivation to the Smart City Fiber network (i.e. in case of non-payments).
Built in real-time mediation for capturing the actual traffic consumption per TP for billing purposes and usage statistical analysis.
Resource management for tracking the assignment of devices to TP.
Advanced analytical reports for better operational visibility, management and future planning.
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